Privacy Policy

1. Introduction

Free Converter Pro ("we", "us", or "our") operates freeconverterpro.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our service you agree to the practices described here.

2. Information We Collect

• Uploaded files — Files you upload for processing (PDFs, images, documents). These are used only to perform the requested operation and are automatically deleted from our servers within 1 hour.
• Account information — If you create an account: your email address and hashed password.
• Usage data — Pages visited, tools used, browser type, and device type — collected anonymously via analytics to improve the service.
• Payment information — Billing details for paid plans are handled by Stripe. We never store your card number.

3. How We Use Your Information

• To process and return your files
• To manage your account and subscription
• To send transactional emails (receipts, password resets)
• To improve our tools and fix bugs using aggregated analytics
• To comply with legal obligations

4. File Security & Deletion

All files are transmitted over TLS 1.3 encryption. Uploaded files are processed on isolated servers and automatically deleted within 1 hour of upload. We do not read, share, sell, or retain the contents of your documents. Files are never used to train machine-learning models.

5. Cookies

We use essential cookies to keep you logged in and to prevent abuse. We use analytics cookies (anonymized) to understand how users navigate the site. You can disable non-essential cookies in your browser settings at any time.

6. Third-Party Services

We use the following third-party services which may receive limited data:

• Stripe — payment processing
• Google Analytics — anonymized usage analytics
• Sentry — error monitoring (no file content is sent)

7. Your Rights

Depending on your location you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at: vikassharmaofficial@gmail.com. We respond to all requests within 30 days.

8. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify registered users by email of material changes. Continued use of the service after changes constitutes acceptance.

10. Contact

Questions about this policy? Reach us at vikassharmaofficial@gmail.com.